The Gap Consulting Firm
Two buildings joined by a bridge at sunset
Church and ministry consulting

Find the gap.
Fill the gap.

We help churches close the gap between their vision and their outcomes.

What we do

Four ways we help

Pick one area or bring us the whole picture. Every engagement starts by finding where outcomes fall short of vision.
Not sure? Take the Gap Assessment →

Ministry and Worship

  • Ministry consulting
  • Worship development
  • Leadership workshops
  • Prayer culture
  • Marriage enrichment

Operations and Systems

  • Church operations
  • Policies and SOPs
  • HR support
  • Executive support
  • Facilities and relocation

People and Growth

  • Volunteer mobilization
  • Guest services
  • Member retention
  • Staffing and onboarding
  • Campus duplication

Events and Outreach

  • Event planning
  • Day-of coordination
  • Grants and sponsors
  • Marketing strategy
  • Church retail
Impact

Results by the numbers

Real outcomes from real ministries, built with the people who serve in them.

73%SHOW-UP RATE
Featured result

A 300-person volunteer team that shows up

Before30%
After73%
40,000 SQ FTnew church building opened
3,000people served at events
50%more members retained
1,000backpacks given to families
4 WEEKSto relocate a whole church
4 of 5worship leaders still leading
Selected work

Gaps we have filled

A few projects, the result, and what it took.

Facilities

New building opening

30% → 73% volunteer show-up rate

Led construction project management for a 40,000 sq ft building and built a 300-person volunteer team.

Retail

Church store, built from scratch

Launch store, merch, POS, SOPs

Designed the launch merchandise, installed the POS system, trained workers, and wrote the store SOPs.

Operations

Full church relocation

4 weeks with about 35 volunteers

Ran a congregation-wide campaign and built the schedules that moved the entire church.

Worship

Worship ministry rebuilt

4 of 5 leaders still leading

Rebuilt a 25-person worship team after a church split and developed five worship leaders.

Outreach

Summer camp and backpack giveaway

1,000 backpacks given

Started a summer camp for about 30 children and secured city and county grants and sponsors.

Guest services

Guest services and events

50% more members retained

Wrote a new guest services SOP and coordinated events serving up to 3,000 people.

Executive support

Operations partner to the CEO

1 leader freed to lead

Built the systems and procedures that let the senior leader focus on vision and people.

How we work

Five steps to systems that last

You leave with structures your own people can run.

  1. 01

    Assess

    We listen, walk your operations, and find the gaps.

  2. 02

    Design

    We map workflows, roles, and SOPs that fit your church.

  3. 03

    Build

    We set up the tools, teams, and structures.

  4. 04

    Train

    We equip your staff and volunteers to run it.

  5. 05

    Support

    We hand off, check in, and refine what works.

Liz Coples
Liz CoplesFounder, The Gap Consulting Firm
Meet the founder

Ten years inside the church

Liz has served as a Director of Operations, an operations partner to a CEO, and a lead administrator. She knows how ministry runs on Sunday, Wednesday night, and the Monday after.

Her work sits where people and process meet: the systems, teams, and tools that let pastors lead without burning out their staff and volunteers.

Our mission: help churches find the gaps between their vision and their outcomes, then fill them with systems their people can sustain.
  • MBAIona College
  • BA, JournalismUNC Chapel Hill
  • Phenomenal Woman in LeadershipNY State Senate, 2018
Request a consultation

Let’s find your gap

Tell us a little about your church. We will follow up within two business days to set up a conversation.

  • info@tgcfirm.com
  • Alpharetta, GA
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